My name is Chidinma, a Nigerian. I'm an administrative virtual assistant and customer support assistant.
As an administrative virtual assistant my role is to provide administrative support to clients remotely. This can include a wide range of tasks, depending on the client's needs, but some common responsibilities of an administrative virtual assistant may include:
Managing email and calendar: As an administrative virtual assistant, I am responsible for managing client's email inbox, responding to messages, and scheduling appointments or meetings.
Data entry and record keeping: As an administrative virtual assistants I am responsible for entering data into spreadsheets, databases or other software, and keeping track of important information such as contact details or project deadlines.
Travel planning and logistics: As an administrative virtual assistants I am also responsible for making travel arrangements for their clients, including booking flights, hotels, and transportation.
Customer service and communication: As an administrative virtual assistant I communicate with customers or clients on behalf of their clients, responding to inquiries and resolving issues either through mails, social media platforms or live chat.
I also do research, draft memos, write report and plan presentations.
Overall, my role as an administrative virtual assistant is to provide administrative support to clients remotely and help them manage their day-to-day tasks more efficiently.